HOME / CHATBOT FOR DENTISTS
For dental practices

Toothache doesn't keep
surgery hours.

A HyperChat assistant trained on your practice website answers NHS-vs-private and fee questions at any hour, captures appointment requests with preferred times, and registers new patients while reception is closed.

Build one from your practice site · free See a 6:40am toothache
THE SHORT ANSWER

HyperChat gives dental practices an AI chatbot trained on their own website. It answers treatment, NHS-vs-private and fee questions around the clock, captures appointment requests with preferred times and new-patient registrations, then emails the practice a full transcript. It builds in about 60 seconds and costs £49 a month.

01 // The economics

Patients choose the practice
that answers.

Someone with toothache at 6:40am isn't leaving a voicemail and waiting politely. They message every practice on the shortlist — and book with the first that replies.

£150+

is a modest new-patient value — an exam, X-rays and a hygiene visit. A course of treatment runs far higher.

TYPICAL UK PRIVATE DENTAL FEES, 2026

7 days

a week your website is the front desk. Evenings, weekends and bank holidays included — no rota required.

YOUR SITE VS YOUR PHONE LINE

1 patient

a month covers HyperChat several times over. Everything beyond that is pure recovered revenue.

£49/MO VS ONE NEW PRIVATE PATIENT

Run your practice's own figures with the missed-lead calculator — dentist preset included.

02 // In the wild

A throbbing molar,
6:40am.

The bot gives your practice's emergency guidance from your own site, explains fees, and captures the appointment request with the patient's preferred times. Reception confirms the slot when they open — no double-booking risk, no lost patient.

Requests, not bookingsCaptures preferred days and times for your team to confirm — it never writes to your live diary.
NHS vs private, answeredAvailability, fee guides, payment plans — quoted from your website, not invented.
New-patient registrationCaptures name, contact details and NHS/private preference, ready for morning processing.
Everything the bot can do
Maple Dental Practice
AI ASSISTANT · 06:40
Hi, I've had awful toothache since last night. Do you take emergency appointments and what does it cost? I'm not registered anywhere.
I'm sorry — that sounds miserable. I'm the practice's AI assistant. Yes, we hold same-day emergency slots for patients in pain, registered or not; an emergency assessment is £75 including X-rays, as listed on our fees page. Until you're seen, our site advises over-the-counter pain relief (not aspirin against the gum) and avoiding very hot or cold drinks. Can I take your name and number, and whether morning or afternoon suits, so reception books you the moment they open at 8:30?
Morning please. Priya Shah, 07700 900455. And if it goes well I'd like to register properly — are you taking new private patients?
Done, Priya — you're down for a morning emergency request and a new-patient registration, and reception will confirm by phone from 8:30. Yes, we're accepting new private patients; registration includes a £95 new-patient exam with full X-rays. See you soon — hope the pain eases.
Ask about treatments, fees…

ILLUSTRATIVE · YOUR BOT USES YOUR FEES & POLICIES

03 // Coverage

A front desk that answers
before the kettle's on.

Appointment requests

Captures the request with preferred days and times; your receptionist confirms the slot. No diary integration, no double-bookings.

Fees & NHS questions

Treatment prices, NHS availability, plans and finance — answered exactly as your website states them.

New-patient capture

Registration enquiries captured with contact details and NHS/private preference, ready for morning admin.

Fewer no-shows

Instant answers on preparation, what to bring and your cancellation policy mean patients arrive ready — and attend.

£49 a month, 5,000 AI answers included — full pricing. Send requests into your existing tools via integrations.

04 // Questions

Asked by practice managers.

Can the chatbot book appointments directly into our diary?
No — and deliberately so. HyperChat does not integrate with your live practice diary (Software of Excellence, Dentally or similar). It answers the patient’s questions instantly, captures the booking request with preferred days and times, and sends it to your reception team, who confirm the actual slot. Nothing gets double-booked, and no patient data touches a clinical system it shouldn’t.
Can it answer NHS vs private questions?
Yes — it answers from your website, so whatever your site says about NHS availability, private fees, payment plans and memberships is what patients hear. If your site doesn’t cover a question, the bot says so and captures the enquiry rather than guessing.
How does new-patient registration capture work?
When a visitor asks to register, the bot explains your registration process from your site and captures name, contact details and NHS/private preference. Your receptionist opens a tidy list of new patients each morning instead of a pile of missed calls.
Can it help reduce no-shows?
It helps by making preparation clear before the appointment: “what should I bring”, “do I need to fast before this procedure”, “what’s your cancellation policy” — answered instantly from your own content. Patients who arrive prepared and know the policy fail to attend far less often.
Is it appropriate for anxious patients?
Often more appropriate than the phone. Nervous patients frequently won’t call but will type. The bot answers calmly from your content — what a check-up involves, sedation options, how you treat nervous patients — and captures their details for a gentle human follow-up.
What about patient data and GDPR?
Lead capture uses visible consent wording with a privacy link. Data is hosted in UK/EU infrastructure with a documented retention schedule and a published subprocessor register; you remain the data controller. The bot captures contact details and enquiry type — it is not a clinical records system.
We’re a small practice with one receptionist. Is £49 a month worth it?
That is exactly who it’s for. One new private patient — a hygiene plan, whitening, a single filling — typically exceeds a month of the bot. Your receptionist stops losing mornings to voicemail callbacks, and evening visitors stop drifting to the practice down the road. Try the free missed-lead calculator with your own numbers.
How long does setup take?
About 60 seconds: paste your practice website URL and the bot is built from your treatments, fees and FAQ pages. Going live is one line of code on your site. Building and previewing is free with no card, so the practice principal can try it first.
FREE TO BUILD · £49 TO GO LIVE

The 6:40am patient should book with you.

Paste your practice website URL and meet your new front desk in about 60 seconds — free, no card.

Build my practice bot · free