HOME / CHATBOT FOR PLUMBERS
For plumbers & heating engineers

You can't answer the phone
under a sink.

A HyperChat assistant trained on your website picks up every enquiry — triaging burst pipes from boiler quotes, capturing postcodes and details, and pinging your phone with jobs worth having.

Build yours free · 60 seconds Watch an emergency get captured
THE SHORT ANSWER

HyperChat gives plumbers an AI chatbot trained on their own website. It answers enquiries instantly at any hour, separates emergencies from routine quotes, quotes your callout fees and coverage areas accurately, and captures customer details with consent. It builds in about 60 seconds and costs £49 a month — roughly one-fifth of a single emergency callout.

01 // The economics

The emergency job goes to
whoever answers first.

Nobody with water coming through the ceiling leaves a voicemail and waits. They ring the next plumber on the list — or message the first website that replies.

£250+

is a typical UK emergency plumbing callout once parts and labour land — often far more for out-of-hours work.

UK TRADES PRICE GUIDES, 2026

~1 in 5

of your week is answerable: evenings, weekends and the hours you're elbow-deep in someone else's pipework.

THE WORKING REALITY OF THE TRADE

1 job

pays for roughly five months of HyperChat. The bot doesn't need a van, a holiday or a lunch break.

£49/MO VS ONE £250 CALLOUT

Lead-response research has said it for years: reply within the hour and you're dramatically more likely to win the work than replying a day later (Harvard Business Review, "The Short Life of Online Sales Leads"). A chatbot replies in under a second.

02 // In the wild

Emergency triage,
6:12am.

The bot works your triage: is it an emergency, where are they, what's the situation? Then it routes the job to your phone with everything you need to say yes — and the quote requests wait politely for your evening admin.

Leak vs quoteEmergencies get flagged urgent; "thinking of a new bathroom" gets the patient treatment.
Coverage checkAnswers "do you cover Didsbury?" from your actual coverage list — instantly, at any hour.
Honest pricingQuotes your callout fee and rates from your site, or says it doesn't know and captures the lead.
Everything the bot can do
Apex Plumbing Co.
HYPERCHAT ASSISTANT · 06:12
Water's pouring through my kitchen ceiling!! Do you cover Chorlton?
Yes — Chorlton is in our emergency patch, and this sounds urgent. First: turn your stopcock off (usually under the kitchen sink) to stop the flow. Our emergency callout is £95, deducted from the repair. Can I take your name, number and postcode so the on-call engineer rings you straight back?
Done, water's stopped. Dan, 07700 900123, M21 8AB. How fast can someone get here?
Thanks Dan — you're flagged as an emergency and the engineer's been notified; typical morning response is under 90 minutes. He'll confirm on the phone. If water reaches any sockets or lights, keep the electrics off at the fuse box until he arrives.
Emergency or quote…

ILLUSTRATIVE · YOUR BOT USES YOUR FEES & PATCH

03 // Coverage

Answers your site already has,
while you're on the tools.

After-hours capture

Evenings, weekends and mid-job enquiries answered and captured — not lost to the next name on Google.

Emergency triage

Burst pipe or boiler down? Flagged urgent and routed to your phone. Quote requests queue politely.

Areas & callouts

Coverage by town or postcode, callout fees, hourly rates — quoted exactly as your site states them.

Lead capture

Name, number, postcode and job details with visible consent wording, sent to your inbox or CRM.

£49 a month, 5,000 AI answers included — full pricing. Pipe leads into your tools via integrations.

04 // Questions

Straight answers.

How does a chatbot help a plumber get more work?
By answering instantly when you can’t. Most plumbing enquiries — especially emergencies — go to the first business that responds. The bot answers in under a second, works out whether it’s an emergency or a quote, captures the customer’s details and postcode, and sends the lead to your phone. You’re under a sink; your website is still picking up.
Can it tell an emergency from a routine quote?
Yes — you teach it your triage. A burst pipe or a dead boiler with young kids in the house gets flagged urgent and routed to you immediately; a bathroom refit quote gets the calm treatment. The bot follows your rules, not generic scripts.
What about pricing questions — callout fees, hourly rates?
It answers from your website: callout fee, hourly rate, fixed-price jobs, what’s deducted from repairs. If your site doesn’t state a price, it says so and captures the enquiry instead of inventing one.
Does it know which areas I cover?
Yes. It reads your coverage list — towns, postcodes, radius — and tells a visitor instantly whether they’re in your patch. Out-of-area enquiries can be politely declined or captured for quiet weeks; your choice.
I’m a one-man band. Is £49 a month justifiable?
Run your own numbers: a typical UK emergency callout runs well over £250, so one recovered job pays for about five months of the bot. If your website gets any traffic at all, the maths usually favours answering it. Building is free, so judge it before paying.
Will it work alongside my Checkatrade profile?
Directory platforms keep their own messaging. HyperChat lives on your own website, turning the traffic you actually own into booked jobs instead of renting leads back from directories.
Do I need to be good with computers?
No. Paste your website address and the bot is built in about a minute. Going live is one line of code on your site — and if that’s daunting, UK support will do it with you on the phone.
BUILT FROM YOUR OWN WEBSITE

The next emergency call should be yours.

Paste your website URL and meet your new apprentice in about 60 seconds — free, no card.

Build my bot · free