HOME / CHATBOT FOR RESTAURANTS
For restaurants & hospitality

Saturday's table for four
books at 10:15pm.

A HyperChat assistant trained on your restaurant's website captures reservation requests after hours, answers menu, allergen and opening-hours questions instantly, and emails you the lot before prep starts.

Build one from your site · free See a 10:15pm booking request
THE SHORT ANSWER

HyperChat gives restaurants an AI chatbot trained on their own website. It captures reservation requests with party size, date and time, answers menu, allergen and opening-hours questions around the clock, and emails every enquiry to the owner. It builds in about 60 seconds and costs £49 a month.

01 // The economics

People plan dinner
after dinner.

Bookings get made on sofas at 10pm, not at noon when you're answering the phone. A closed restaurant with a silent website is a full table for the place down the road.

~60%

of restaurant bookings happen outside opening hours — evenings and nights, when nobody's there to pick up.

OPENTABLE DATA, VIA INDUSTRY COVERAGE

£140

is one table of four at £35 a head — nearly three months of HyperChat, recovered in a single Saturday night booking.

£49/MO VS ONE TABLE OF FOUR

10pm

is when the allergen questions arrive. Answered instantly, they're bookings. Unanswered, they're someone else's.

THE SOFA BOOKING WINDOW

Run your own covers through the missed-lead calculator — restaurant preset included.

02 // In the wild

Table for four,
10:15pm.

The bot checks your menu, answers the gluten-free question from your allergen page, and captures the reservation request — party size, date, time, dietary notes — for you to confirm in the morning.

Reservation captureParty size, date, preferred time and contact details — an enquiry to the owner, not a blind booking.
Allergen honestyAnswers from your published allergen info; anything ambiguous gets flagged for a human to confirm.
Menus & hoursOpening times, set menus, Sunday roasts, private hire — quoted from your actual pages.
Everything the bot can do
Osteria Nove
AI ASSISTANT · 22:15
Hi! Can I book a table for 4 this Saturday around 7:30? One of us is gluten-free — do you have options?
Good evening! I'm the restaurant's AI assistant. Gluten-free is well covered — our menu marks GF dishes, including the risotto ai funghi and the branzino, and gluten-free pasta is available for most pasta dishes; the team confirms cross-contamination details on arrival. For Saturday at 7:30pm for four, I'll take the request for the manager to confirm first thing. Can I have a name and phone number?
Marco Bellini, 07700 900678. Brilliant, thanks. What time does the kitchen close?
Grazie, Marco! Your request is logged: table for four, Saturday, 7:30pm, one gluten-free diner — the manager will confirm by text in the morning. The kitchen takes last orders at 10pm on Saturdays (9:30pm Sunday–Thursday), and the bar stays open later. See you Saturday!
Ask about the menu, bookings…

ILLUSTRATIVE · YOUR BOT USES YOUR MENUS & HOURS

03 // Coverage

Front of house,
after hours.

Reservation requests

Party size, date, time and contact details captured and emailed to the owner — confirm the table when you wake.

Menu questions

What’s on the menu tonight, set menus, Sunday roasts, private hire — answered from your actual pages.

Allergen & dietary

Gluten-free, vegan, nut-free — answered from your published allergen info, with honest human follow-up for edge cases.

Hours & logistics

Opening times, kitchen last orders, parking, dog-friendliness — the phone calls your team never has to take.

£49 a month, 5,000 AI answers included — full pricing. Send requests into your existing tools via integrations.

04 // Questions

Asked by restaurateurs.

Can the chatbot take table reservations?
It captures the reservation request — party size, date, preferred time, dietary requirements and contact details — and sends it to the owner or manager to confirm. It doesn’t write to a live booking system, so there’s no double-booking risk; the 10:15pm request is simply waiting in your inbox in the morning instead of going to the restaurant that answered.
Can it answer allergen and dietary questions?
Yes, from your published menu and allergen information. If your site lists which dishes are gluten-free, vegan or nut-free, the bot answers instantly and accurately. For anything ambiguous it says the team will confirm — the honest answer for allergy questions — and captures the enquiry for human follow-up.
Does it know our opening hours and Sunday menu?
Whatever your website says: opening hours, kitchen closing times, Sunday roasts, set menus, happy hour, private hire. The bot answers from your actual pages, so when you update the site, the bot’s answers update on the next refresh.
Most of our bookings come by phone. Why a chatbot?
Because around 60% of restaurant bookings happen outside opening hours (OpenTable data, reported in industry coverage), and nobody phones a closed restaurant — they book somewhere that takes the request. The bot covers exactly those hours, plus the Friday rush when nobody can pick up.
We use a booking platform already. Does this replace it?
No — it complements it. Platforms handle confirmed slots; HyperChat handles everything around them: menu questions, allergen checks, private-hire enquiries, and reservation requests for times or party sizes your platform rules reject. The bot captures those instead of losing them.
Is £49 a month worth it for an independent restaurant?
One table of four at £35 a head is £140 — nearly three months of the bot. If it captures a single extra table a month, it’s paid for itself; the allergen questions it answers at 10pm are a bonus. Try the free missed-lead calculator with your own covers.
How long does it take to set up?
About 60 seconds: paste your restaurant’s website URL and the bot is built from your menus, opening hours and FAQ. Going live is one line of code on your site. Building and previewing is free with no card — test it from your phone tonight.
FREE TO BUILD · £49 TO GO LIVE

Tonight's bookings are deciding right now.

Paste your restaurant's website URL and meet your new front of house in about 60 seconds — free, no card.

Build my restaurant bot · free